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Hair salons urge province to allow industry to reopen: 'We are more than prepared'

Last Updated Jun 16, 2021 at 1:04 pm EDT

A pedestrian passes a closed barbershop during the coronavirus pandemic, Tuesday, May 12, 2020, in the North End neighborhood of Boston. (AP Photo/Steven Senne)

Hair salon owners are calling on Ontario to allow their industry to reopen, saying their establishments are safe and employ ample measures to guard against COVID-19.

The province entered the first phase of a three-step reopening plan last Friday. Non-essential retailers were able to reopen, patio dining resumed and outdoor fitness classes restarted, among other things.

Hair salons and other personal care services, however, are only slated to open in Step 2, which won’t kick in until next month.

Stefania Capovilla, an Ottawa hairstylist and salon owner, said she and her industry colleagues are ready to reopen with precautions that include limiting capacity, accepting clients by appointment only, screening everyone for COVID-19, having plexiglass barriers in place, and following public health measures such as masking and handwashing.

“We are more than prepared when it comes to health and safety,” she said.


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Capovilla, who also teaches hairstyling at Algonquin College, said she has seen people leave the industry after being out for work for long stretches during the pandemic.

“It’s been really difficult for their mental health, for their morale,” she said.

The mayor of Brampton said Wednesday that personal care services should be allowed to reopen this month.

“(Shutdowns) have created an underground economy and given the COVID case declines, I believe there is a pathway to safely reopen in advance of July 2,” said Patrick Brown, adding that the industry has been closed in his city since November 23.

Kathy Inch, the founder of the Ontario Hairstylists Association, which advocates for industry members, said salon safety protocols “have been incredible” during the pandemic but many in the sector are now struggling due to prolonged closures.

The shutdown has also created an underground economy of salons and spas that are operating in violation of the rules while listed businesses remain closed, said Inch, who owns a salon in Pickering, Ont.

The “open secret” has been unfair to those who are staying closed, she said, noting that salon owners still have to pay rent, insurance and operating costs on zero revenue while clients get snatched up by those working underground.

Capovilla echoed those concerns, saying while she understood that those operating illegally were trying to make a living, keeping the industry shuttered was putting people at risk.

“All this has done was created an underground economy of hairstylists providing services unregulated, either in their homes or in people’s homes,” she said.

“Wouldn’t it have just been safer for everyone to keep us open and working?”

The Canadian Federation of Independent Business has urged the government to add hair salons, barbershops and other personal care services to the list of businesses allowed to reopen in Step 1.

“At this rate, many provinces will be back to normal business operations before Ontarians can even get a haircut. We need to pick up the pace now, or many businesses won’t even make it to reopening,” CFIB president Dan Kelly said in a statement last week.

The Ontario government said it’s taking a cautious approach to easing public health measures based on province-wide vaccination rates and improvements in key health system indicators.

“Highly contagious COVID-19 variants have demonstrated that key indicators can change very quickly and we must remain vigilant,” a spokesman from the Ministry of Health said in a statement.

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