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Woman stuck with $10,000 bill after vehicle damage at a Park’N Fly

Last Updated Aug 14, 2018 at 11:10 pm EDT

A Milton woman says she was shocked to find more than $10,000 worth of damage after she returned from her vacation with her family and headed to Park’N Fly to pick up her car.

Melanie Robinson said the wheels and rims were taken off, and the windows had been smashed.

Robinson said she thought her vehicle would be safe because on the Park’N Fly website it states:

“When you leave your vehicle with Park’N Fly, you can feel at ease knowing that each of our lots across Canada are well lit, fenced in, gated and monitored to provide for the safety and protection of your car so that you can enjoy your trip with one less worry on your mind.”

After the incident, this is the response she received from Park’N Fly via email:

“The cameras show only entrance and exits in self-park. The trucks [sic] location is almost on the other side and no cameras are facing that way.”

When asked by CityNews what Park’N Fly will do for Robinson, they said the matter lies with the police and Robinson’s insurance company.

Robinson is now finding out whether her deductible will cover any of the costs.

She said she will never park her car at a Park’N Fly again.