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TCH to address constant flooding at home after CityNews report

Last Updated Feb 20, 2018 at 8:21 pm EDT

After ten years of complaining and spending thousands of dollars in repairs, one Toronto Community Housing resident is finally getting some much needed relief, thanks to a CityNews report.

Ifuto Mohammed says she’s lived at a home on Sunray Crescent for a decade and claims she’s been dealing with flooding from day one. She says every time it rains, her basement gets flooded and she’s been paying for the damages out of her own pocket.

Monday night’s rainfall left her ankle deep in water. As she felt her pleas were falling on deaf ears at the TCHC, Mohammed reached out to CityNews.

“I’m feeling depressed. I’m feeling … I don’t know, maybe I’m not a human being … they don’t treat me the right way” she said.

After Mohammed’s story aired on CityNews at 6, a TCHC spokesperson told Citynews in an email that their new CEO, Kathy Milsom, had called the family to apologize for the condition of their home.

She also informed them that a vacant unit has been found for them to stay while repairs are made to the home. In addition, a cleanup crew was dispatched almost immediately to deal with the water in the basement.

Prior to the report airing, TCHC said Mohammed’s “aging home suffers from recurring issues with the basement drain and water penetration at the foundation. Both require capital repair work that we will undertake as soon as possible, weather permitting.”

In 2018 the TCHC says they are investing an unprecedented $300 million in capital renewal of its properties across the city. Mohammed said she was considering legal action if they didn’t deliver on their promise.