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Transit users continue to be frustrated by Union Station inaccessibility

TORONTO, Ont. – One of Toronto’s most prominent transit hubs, Union Station, has been without a wheel-chair accessible elevator for two weeks.

The elevator, which is needed to take people from the station’s concourse level to the subway, remained out of operation but officials said it could be ready as soon as Saturday.

The long delay has caused frustration amongst transit users, specifically those who rely on the elevator as a means of accessing the subway. Although Union Station does have a wheelchair lift, it has been described as being too unreliable to be considered a viable alternative.

TTC spokesperson Jessica Martin told 680 news they are aware of the problem.

“We certainty understand that it is an inconvenience, and especially to the people who need it the most,” Martin said. She added that crews were working as fast as possible to repair the elevator.

The elevator needed to take travelers from the station’s concourse level to street level is also currently out of operation, as the TTC prepares to renovate the elevator in tandem with the planned renovations for the entire station.

Martin highlighted that the new elevator “will be more reliable, and that will help move people faster in the future”, an especially important goal given that the TTC is expecting transit volume to continue to increase.

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