Two separate subway service disruptions made for a hectic morning commute on a frigid Monday in Toronto.

Subway trains were bypassing Lawrence station in both directions starting at 5:30 a.m. due to flooding caused by a watermain break near Yonge Street and Lawrence Avenue.

Service resumed at around 10:30 a.m.

Shuttle buses were operating between Eglinton and York Mills stations during the closure.

Service was also briefly halted between Broadview and Kennedy stations due to a mechanical problem at Donlands station and a fire investigation at Kennedy. Trains were also holding at Coxwell station due to operational issues, but full service on the Bloor-Danforth line has since resumed.

There were also streetcars delays that affected the commute.

In a statement, TTC CEO Andy Byford apologized for what he called “poor service” on Monday morning.

“The TTC continues to move ahead with its efforts to modernize and transform,” he said.

“Mornings like today are, thankfully, rare, but they do drive home the need for continued vigilance in an effort to meet and, indeed, exceed your expectations of us.”

He added that more supervisors are being hired in 2014 to, in part, ensure customers are advised of service problems and to coordinate alternate service with the transit control centre.

 

Andy Byford Statement by CityNewsToronto