Passengers on a southbound subway leaving King station Thursday morning were startled when the train doors opened inadvertently — the second such incident in less than a week.
The incident happened around 8:30 a.m. as the train was leaving the station. TTC spokesman Brad Ross said the train had received a red signal and stopped. That’s when a trainee operator, who was accompanied by an instructor, accidentally opened the doors.
“We’re not exactly sure why this happened,” Ross told CityNews.
Power was cut and the train was taken out of service at Union station, Ross added. The situation led to a nine-minute delay.
This latest incident comes just days after TTC CEO, Andy Byford issued an apology for a series of delays during Monday evening’s commute. On Monday night, the doors of a train stopped north of Dupont station inadvertently opened to the surprise of riders.
TTC chair Karen Stintz told CityNews that door opening was due to human error.
Last month, the TTC unveiled its first-ever customer charter, promising better communication with riders and increased punctuality, cleanliness and customer service.
Doors opened on a moving train for the 2nd time this week? #ttc get your act together.Do you want someone to fall out? @ttchelps
— Prat (@P_Rat) March 21, 2013
Witnessed some major #ttc drama. Note to everyone who thinks it’s ok to stand by the doors, it’s not.
— Haley Greenberg (@haleygreenberg) March 21, 2013
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That is not possible for the doors too open while the train is in operation, unless the Door Interlocking Feature has failed.There is a interlocking feature on the subway trains that prevent the doors from opening when the train is in motion.
No, really?
Agreed. Reports in both incidents said the trains were stopped in the tunnel when the doors opened. What’s needed is an interlock to prevent this when not at a station, or if the station was overshot.
You’re both wrong. This happened to me about a year ago, the subway was IN the tunnel AND it was moving when one set of doors opened. This was during morning rush hour and people were crammed in and standing very near the doors.
People screamed, warned the TTC staff and the train was halted to a stop. We sat in the tunnel for a while and when it finally got moving again, they kicked us out at the next stop and declared the train out of service.
I thought perhaps MAYBE it was a one-time thing, but with this coming to light … I wonder how often it really happens.